Privacy Policy

Introduction

Himachal Cars ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cab booking services.

Information We Collect

We collect information in the following ways:

• Personal Information: When you book a cab, we collect your name, phone number, email address, pickup and drop-off locations, and payment information.
• Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and links clicked.
• Location Data: With your consent, we may collect your location data to provide better service and accurate estimates.
• Device Information: We collect data about the device you use to access our services, including device type, browser, and IP address.

How We Use Your Information

We use the information we collect to:

• Process and confirm your cab bookings
• Send confirmation and status updates via email or SMS
• Provide customer support and respond to your inquiries
• Improve our services and user experience
• Send promotional offers and marketing communications (with your consent)
• Detect and prevent fraud and security issues
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with payment processors, email service providers, and other vendors who assist in our operations.
• Driver Assignment: We share essential information (name, phone, location) with your assigned driver to complete your booking.
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, but this may limit some website functionality. We use both session-based and persistent cookies.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: